Distribution & Wholesale
Turn WhatsApp orders into confirmed, ERP-ready sales orders.
Your AI order desk for FMCG distribution. Retailers order the way they already do — free text or voice notes, in Hindi, English or Hinglish. Shopap matches products, applies retailer pricing, checks inventory and prepares the order for Tally.
- Built for Indian FMCG distributors
- WhatsApp-first
- ERP-ready
- AI-assisted order processing
Sharma Agencies
online
The problem
Running this manually costs you every day.
Orders buried in chats
Every retailer orders differently — free text, voice notes, half-Hindi half-English. Someone has to read all of it.
Manual ERP entry
Each order is typed into Tally by hand. It is slow, and it happens after the market rush, not during it.
Pricing mistakes
Every retailer has their own rates. One wrong price means margin lost or an argument later.
Missed orders
A message that scrolls past in a busy WhatsApp group is an order that never gets billed.
Voice notes pile up
Listening to voice notes and transcribing them into orders eats hours every single day.
Endless follow-up
Confirming orders, chasing clarifications, reminding retailers about payments — all manual.
The change
Before and after Shopap.
How it works today
- 1. Retailer sends an order in a WhatsApp chat or group
- 2. Staff notices the message — hopefully
- 3. Someone reads it, listens to voice notes, interprets shorthand
- 4. Prices are looked up retailer by retailer
- 5. Stock is checked manually
- 6. The order is typed into Tally after the rush
- 7. Errors surface at delivery or billing
With Shopap
- 1
Retailer sends an order on WhatsApp
Free text or voice note, in Hindi, English or Hinglish. No app to install, no format to learn.
- 2
AI reads and structures it
Shopap matches each item against your catalogue, applies that retailer's pricing and checks live inventory.
- 3
Order confirmed on WhatsApp
The retailer gets an itemised confirmation with quantities and totals — before anything is billed.
- 4
Export to your ERP
The confirmed order lands as an ERP-ready sales order, ready to sync to Tally. No retyping.
See it work
One message, start to finish.
Ramesh Kirana
onlineLive automation
- 1
Message read
Text or voice, any language
- 2
Catalogue matched
Items mapped to your SKUs
- 3
Priced & stock-checked
Retailer rates, live inventory
- 4
Order confirmed
Itemised, before billing
What the agent did
Outcomes
What changes for your business.
- ✓No manual data entry — orders go from WhatsApp to ERP without retyping
- ✓Fewer mistakes — retailer pricing and stock are checked before confirmation
- ✓Faster order processing — confirmations go out in seconds, not hours
- ✓Voice note support — retailers order the way they already talk
- ✓Retailer-specific pricing — every order billed at the agreed rate
- ✓Inventory awareness — never confirm an order you cannot fulfil
AI Agents
The agents behind this solution.
Order Agent
LiveConverts WhatsApp messages — free text and voice notes, in Hindi, English or Hinglish — into ERP-ready orders with catalogue matching, customer pricing and inventory checks.
Collections Agent
Coming soonTracks dues, sends polite payment reminders on WhatsApp and records payments.
Integrations
Connected to your existing tools.
FAQ
Common questions.
No. Retailers keep using plain WhatsApp exactly as they do today. There is nothing for them to install, register for or learn.
No. Shopap works with your existing WhatsApp business number. Your conversations stay in WhatsApp — Shopap adds an order desk behind them.
Yes. Voice notes in Hindi, English or Hinglish are transcribed and processed the same way as text orders.
We import your catalogue during onboarding — products, pack sizes, variants and retailer-wise pricing. Onboarding is handled with you directly.
Confirmed orders are prepared as ERP-ready sales orders for Tally, so your billing flow continues from where it already is.
Pricing is tailored to your team size and order volume. Book a demo and we will share a custom proposal.
Your data is hosted in India, sent over encrypted connections, and used only to operate your store. See our Privacy Policy for full details.
Most distributors are live within a few working days of sharing their catalogue and retailer list. We handle the setup with you directly.
See your own conversations handled live.
Bring real WhatsApp messages from your business to the demo. We will show you exactly what Shopap does with them.